Refund Policy
Last updated: June 2026
Refund and return rules for digital and physical items.
Digital items
Because they're delivered instantly, digital downloads are non-refundable once delivered.
Physical items
Physical products may be returned within 7 days of delivery, per Brazilian consumer law.
Tickets
Tickets follow the event's policy. In case of cancellation, please contact us.
How to request
For any refund request, use our contact page.